Parts Person serving the Workshop Department

Department:        TBF Thompson (Garvagh) Ltd, 6-10 Killyvalley Road, Garvagh 

Responsible to:    Parts Manager 

 

1.    The main function of this role will be to serve our workshop employees with spares required to repair Bell Dump trucks, Bomag Rollers, Hitachi Excavators, McCloskey Quarry Equipment, Thwaites Dumpers and Palfinger Cranes.  Attending to mechanics at the workshop counter and invoice out any necessary parts to the job.

2.    Making hydraulic hoses for internal cases and customers. 

3.    Answering incoming telephone calls from customers and suppliers.

4.    Carrying out other duties as and when required by the parts manager.

5.    Participating in stock checks when required.

6.    When trained work overtime, evenings and Saturdays as requested.  Be available to supply parts after hours especially at weekends.

Main duties:         

7.    Receiving and identifying stock together with checking off incoming spare parts.  Make sure that they are binned properly and entered on to the computer system.  Keep the department clean and tidy.  Help load parts delivery van daily.

8.    Picking and preparing the list of parts required for pre-delivery inspections and ensuring these are charged to the appropriate cases.  

9.    Creating and receiving purchase orders ensuring accurate stock records are maintained.

10.    Ensuring stock levels are adequate.

11.    Attending to mechanics at the workshop counter and invoice out any necessary parts to the job.

12.    Making hydraulic hoses for internal cases and customers. 

13.    Answering incoming telephone calls from customers and suppliers.

14.    Carrying out other duties as and when required by the parts manager.

15.    Participating in stock checks when required.

16.    When trained work overtime, evenings and Saturdays as requested.  Be available to supply parts after hours especially at weekends.

Criteria:

-  Previous warehousing experience with a Plant franchised business
-  Basic level of education, including English and Mathematics
-  Clean driving licence
-  Counterbalance Forklift licence (Desirable)
-  Knowledge of health and safety in the workplace
-  Self-motivated and able to demonstrate initiative 
-  Be able to work as part of a busy team

Application forms can be obtained by contacting Donna Getty at donnag@tbfthompson.com or phone 028 2955 6204.

Closing date for returned application forms is 29 January 2021 @ 5.00 pm
 

Experienced Plant Parts Sales Advisor

Reporting to:  Plant Parts Manager
Job Location - Garvagh

In today’s competitive business climate it is more important than ever to have a well-qualified and highly skilled workforce.  Various crafts and skills are required to ensure the Company’s increasing success and profitability.  Ideally applicants should possess good formal educational qualifications.

Hours of work are 8.30 am to 5.00 pm Monday to Friday. Overtime and Saturday work will be a requirement of this job.

Our people are our greatest asset and we train to the highest standard and they are considered to be the best in the Plant industry.
The Plant Parts Advisor’s role is to ensure accurate identification of customer’s needs for parts by means of knowledge of the products, parts catalogues and computer stock lists. The role will be required to conduct all transactions with customers in a courteous, professional and timely manner, ensuring the customer leaves with confidence with the accurate advice given on products.


Other duties will involve:
•    Receiving and identifying stock.
•    To check goods from suppliers, record any difference or damage and report accordingly
•    To correctly locate items in the stores and to ensure stock is kept secure and in first class condition which will be suitable for use when purchased.
•    To ensure all paperwork, documentation and requisitions are properly recorded within the stock control system to maintain an accurate stock record.
•    Implementation of pricing structure as applicable.
•    To ensure that all required parts for any particular repair or service and additional accessories are offered to customers to maximise sales opportunities.
•    Ensure that a receipt, payment or authorised signature is received for all issues.
•    To ensure that all credit sales are made to an authorised signatory and approved account.
•    To keep all parts catalogues, manufacturer lists etc. updated and tidy.
•    To carry out other duties as required from time to time.

Knowledge required:
•    Proven experience in a customer facing role.
•    Previous experience in a parts department role.
•    Previous experience of the franchise or Plant Machinery industry.

Skills required:
•    Excellent customer service skills.
•    Ability to build a rapport with customers.
•    Ability to work as part of a team.
•    Ability to plan and prioritise workload.

Company Benefits
•    We pay favourable rates depending on your experience.
•    29 days holidays per year (including Statutory).
•    Automatic enrolment in Life Cover.
•    Automatic enrolment in Workplace Pension Scheme.

Contact Donna Getty for an application form – donnag@tbfthompson.com
CV’s will also be accepted as a form of application.

Return completed form to Donna Getty at TBF Thompson (Garvagh) Ltd, 6-10 Killyvalley Road, Garvagh, Coleraine, BT51 5JZ or by email to donnag@tbfthompson.com

Closing 29 January 2021 @ 5.00 pm

Field Service Engineers/Plant Fitters

TBF Thompson (Garvagh) Ltd – Garvagh
Reporting to:  The Group Plant Service Manager

In today’s competitive business climate, it is more important than ever to have a well qualified and highly skilled workforce.  Various crafts and skills are required to ensure the Company’s increasing success and profitability.  Ideally applicants should possess good formal educational qualifications and be fully qualified.

Hours or work are from 8.30 am to 5.00 pm Monday to Friday.
Overtime and Saturday work will be a requirement of this job.

Responsibilities

Essential
1.    Effective and efficient repair of plant and equipment machines including electrical systems as instructed, within designated repair times.
2.    Perform pre-delivery inspections and fitting new machines out to suit customers’ requirements.
3.    Ensure all work is carried out to a high standard and in accordance with all Health & Safety regulations.
4.    You will be capable of working independently or as part of a team.
5.    Any additional work identified whilst inspecting a machine must be authorised before completion.
6.    Excellent interpersonal skills and communication skills are essential.
7.    Experience in using diagnostic equipment.
8.    Accurately completing service reports and timesheets.  Clock in and out when on site and keep accurate records of time when off site.
9.    Managing and controlling van stock and company tooling.
10.    To be fully aware of the company’s quality policies and procedures.
11.    To behave at all times in a safe manner ensuring no injury to your person or those around you.
12.    Drive company vehicles in a safe and legal fashion and keep vehicles tidy.
13.    Any other duties as are deemed appropriate.

 


Desirable
1.    Clean driving licence
2.    CSR
3.    Fully time served field service engineer in a similar role.

 

Company Benefits
•    We pay favourable rates depending on your experience.
•    29 days holidays per year (including Statutory).
•    Automatic enrolment in Life Cover.
•    Automatic enrolment in Workplace Pension Scheme.

 

 

Contact Donna Getty for an application form – donnag@tbfthompson.com
Return completed form to Donna Getty at TBF Thompson (Garvagh) Ltd, 6-10 Killyvalley Road, Garvagh, Coleraine, BT51 5JZ


Closing 5 February 2021 @ 5.00 pm

© 2020 by TBF Thompson (Garvagh) Ltd